Refund Policy

Welcome to our Refund Policy page. At Wandering Woman, we believe in providing exceptional customer service and ensuring customer satisfaction. This policy outlines the guidelines and procedures for requesting refunds, returns, and exchanges.

30-Day Return Policy

We offer a 30-day return policy, starting from the date you receive your item. If you are not completely satisfied with your purchase, you can request a return within this timeframe.

To be eligible for a return, the item must be in its original condition, unworn or unused, with all tags attached, and in its original packaging. Please ensure that you include the receipt or proof of purchase with your return request.

To initiate a return, please contact our customer support team at customersupport@yourcompany.com. Once your return is accepted, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that we do not accept returns for items that have not been requested through our customer support team.

Damages, Defects, and Wrong Items

It is important to inspect your order upon receipt. If you discover any defects, damages, or receive the wrong item, please contact us immediately. We will work with you to evaluate the issue and make it right.

Exceptions and Non-Returnable Items

There are certain items that are non-returnable due to hygiene reasons or other factors. These include bodysuits, intimate undergarments, and swimwear that have been worn. Please refer to the size charts provided for each item and reach out to our customer support team if you have any questions or concerns about a specific item.

Please note that we cannot accept returns for sale items or gift cards. All sales of these items are final.

Exchanges

If you wish to exchange an item for a different size, color, or style, we recommend initiating a return for the original item. Once your return is accepted, you can make a separate purchase for the new item to ensure a faster turnaround time.

Refunds

We will notify you via email once we have received and inspected your return. If your return is approved, we will issue a refund to your original payment method. Please allow for some processing time by your bank or credit card company.

Thank you for taking the time to review our refund policy. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team at customersupport@yourcompany.com.